SUPPORT

During distance learning, no matter how hard our teachers and scholars work, learning cannot take place without functional technology. We are here to help. No matter the issue, simply call us at 424-242-9212 and we will direct you to the team that can quickly get your scholar back into our virtual classZoom.

We also offer daily face-to-face virtual tech support services in both English and Spanish. Please scroll to the bottom of this page to join our Tech Support room every school day from 8:30-9AM for English, and 3-3:30PM for Spanish.

Using Your Chromebook

Need help with using Google Classroom? Are you unable to annotate using Zoom? Can’t click on Pear Deck links, or want help using Chromebook shortcut keys? Call us at 424-242-1212 or join our virtual tech support below.

Chromebook Repair

There are moments when the computer itself need to be repaired or to be replaced. Should you have issues such as malfunctioning trackpads, camera not working, missing keys on the keyboard and etc., please arrange a meeting with our office team to exchange your equipment.

Network Connectivity

During this difficult time, we understand that not all families have access to stable internet connectivity for scholars to visit and learn from our virtual school each day. We are currently offering free internet Hotspots for your scholar’s learning school use


GET VIRTUAL HELP EVERY DAY

MONDAY THROUGH FRIDAY

8:30AM-9AM: ENGLISH
3:00PM-3:30PM: ESPANOL

9/23 MAP TESTING VIRTUAL SUPPORT